Welcome to Downes Automotive Ltd.!

I can’t say enough good things about Downes Automobiles! I had been dealing with a persistent brake squealing issue for months, and after visiting multiple repair shops that either misdiagnosed the problem or couldn't fix it, I was starting to lose hope. Then I found Downes Automobiles. Sal and John took the time to thoroughly inspect my vehicle, quickly identifying the issue that others had overlooked. Their expertise was immediately evident, and they explained everything in a clear, professional manner. What really stood out to me was their commitment to customer service. They kept me updated on the progress of my repair, providing clear timelines and ensuring I understood what was being done. There were no surprises—just honest, reliable service from experienced professionals who genuinely care about their customers. If you’re looking for an auto shop that goes above and beyond, Downes Automobiles is the place to go. Their combination of technical expertise, professionalism, and customer-focused approach makes them the best in the business. Thank you, Sal and John, for turning what had been a frustrating issue into a smooth, stress-free experience. I’ll definitely be back for any future auto needs!

BANKIM SOHAL Mar 3, 2025

Excellent service and great communication. They walked me through all the concerns with my vehicle with no pressure.

monica schneider Mar 3, 2025

This business was recommended to me by a friend because of their straightforward and honest approach. I’ve taken my car into them twice and both experiences have been very positive.

Nancy Orlikow Mar 3, 2025

I had a fantastic experience with Downes Automotive! I called in last minute, hoping to get my car in for service the next day, and Sal who took my call was super easy to talk to and made it happen without any hassle. They even accommodated a time that worked best for me, which I really appreciated. The exceptional customer service didn’t stop there. John-operations manager followed up via phone with a detailed quote and took the time to explain exactly what was wrong with my wiper motor. What really set them apart was the convenience,they even provided a free Uber ride so I could get to the shop and pick up my car. That extra touch made the whole process smooth and stress free. If you're looking for an auto shop that’s reliable, professional, and goes the extra mile for their customers, I highly recommend Downes Automotive. Huge thanks to Sal and John for making this such a great experience!

Charlie Rivera Feb 2, 2025

These guys were great, they kept in contact with me every step of the repairs, offered options that would save money but also ensure a reliable high performance vehicle. I found it fantastic that Downes Automotive offers service on a wide range of vehicles including models that usually require visiting a very specific shop. I would recommend them to friends and family. Thanks Trevor and your team.

Dan G Feb 2, 2025

Downes has fit me into their busy schedule on multiple occasions and quickly diagnosed and fixed the problem for a fair price. If you are looking for a mechanic that is going to do honest, good work with great customer service… take your vehicle here.

Shane Fraser Dec 12, 2024

Another wonderful experience with Downes. They're always highly communicative about any findings, well priced, and easy to work with. Highly recommend!

Kristina Lilly Feb 2, 2025

Repairs we’re done in a time Manner and very Professional

Everett & Patti Crowdis Nov 11, 2024

Great customer service. Fixed my car in a day! Highly Recommended.

The Kormans Jan 1, 2025

The mechanics at Downes are incredible. I received excellent customer service. All repairs were very well explained. BTW I had previously gone to the Mitsubishi dealership for the problem where they charged a lot for a diagnostic stating I needed a new muffler. Well that wasn’t the problem at all. It ended up being the front wheel bearing. Downes fixed the problem and more at a reasonable cost. I will continue to use Downes as my go-to mechanic. Thanks!

Louise Greene Jan 1, 2025

Amazing service and team. They are honest and very knowledgeable. They tell me what is essential to fix and why and what can wait. And they don’t overcharge. I’m so happy these guys were highly recommended to me.

C F Jul 7, 2024

First time dealing with Downes I’m pretty new to area and needed work on my pathfinder . I would recommend Downes automotive for sure they did the struts ,wheel bearings , and some little things that needs fixed all in a efficient time great service thanks Josh and Sal

Bill Ordano Jan 1, 2025

Awesome team work unity at Downes automotive service with care and love 💯🫶🏿

sherwin belgrave Jan 1, 2025

I am very pleased with the service provided to me. I recently stopped in to ask about getting my heater motor replaced in my car and they were able to squeeze me in the same day!! I found them friendly, courteous and the service was exceptional!!! I will be recommending them to friends and family.

Michelle Lylack Jan 1, 2025

Honest, amazing communication and very fair. Great way to support local!! 100% recommend.

Laura R Jan 1, 2025

My car was making a terrible noise, suspected rear brakes. The mechanic I've used for years has shut down his business, a friend suggested Downes. I went in without a call in advance and they quickly assessed the situation and repaired my vehicle in time for an evening appointment. I'm really thankful for your excellent service and will definitely be back for future servicing of my vehicle.

Sara Biggar Jun 6, 2024

Amazing team, honest good people that know what they are doing and willing to take the time so you are aware and leave knowing all is well as well as having better understanding of what the problems are and what is needed. Don't upcharge or try selling on things not needed. Wouldn't go to or recommend anywhere else since my experience with Downes Automotive. If I could give more than 5 stars I would they are amazing.

Anna-Lee Wright Dec 12, 2024

Took my car in today for a battery change - They sorted me out pretty quick, and cheaper than the dealership. Very helpful staff, and got me my car back the same day. So happy! Thank you guys! Appreciate the experience.

Ramin Nikzat Dec 12, 2024

Trustworthy, knowledgeable would recommend. Plus they are polite and treat all with respect. Excellent service.

Nick Turvill May 5, 2021

Great customer service, fair pricing and good quality work.

Brad Brooks Dec 12, 2024

The team at Downes were very helpful with an incident my son had with a curb. They inspected the car for free and then, during the subsequent wheel alignment, helped us to find high quality used tires to replaced at tire that was damaged. Great communication, fair pricing, honest advice. Glad to find a trustworthy local shop

Chris Maze Nov 11, 2024

I have had my vehicle repaired at Downes automotive a few times and these guys are honest and amazing at what they do. I had the pleasure of dealing with Josh and Trevor they are both amazing at customer service, I feel that Josh went above and beyond. I highly recommend them for all your car needs !! this will be my forever mechanic. ❤ would like to update have been going back to this mechanic shop for the last year every time I go in there quick to get me in right away and always a fair price

Queen B Jul 7, 2021

Took my 2018 ford f150 to the dealership I bought the truck from they couldn’t find the leak or fix it. Took it to Downs automotive. They found a leak right away, fixed it doesn’t leak a drop. Awesome service highly recommend. Now I can enjoy my camping

Shane May 5, 2024

They are knowledgeable on their job. Immediately they have answer to the problem. In 2 days time my vehicle is done! Thanks guys.

Edward Mendoza Nov 11, 2024

Great service and work done on my wife’s car. Definitely coming back, Sal was great to deal with.

Malek Oct 10, 2024

Josh rocks! Always helpful and friendly!

Rick Gill Oct 10, 2024

Thank you for quick and expert service!

Rob Halliwell Oct 10, 2024

Great customer service , honest, local, hard working. Great team

Paul W Oct 10, 2024

As always great service. Takes the time to walk through the issues and options on potential fixes. Comminicates throughout, and ahead of schedule on the promised tineline. A trustworthy team that i wouldn’t hesitate to go back to with any future repairs.

St McBridest Oct 10, 2024

Great service on the vehicle and Josh was very helpful and accommodating to our schedule as always . Thank you Downes Automtive

Max Nakamura Oct 10, 2024

JOSH at Downes Automotive was absolutely great to deal with and very thorough with his assessment and ability to resolve my issue, on my Mitsubishi. The price was for service was better than I thought it was gonna be and I was out the door within 2 hours if arriving. Trust the team at Downes Automotive for any of your vehicle repairs that may arise in your future.

Christopher Carter Sep 9, 2024

This is a very informative shop. They even went to the length of showing my old parts and explaining why they needed replaced. They will not take you for a run of your money but be real and honest with what your veichle needs done

Maria Kelly Sep 9, 2024

Professional and accommodating.

Al Boudreau Feb 2, 2024

Absolutely the best customer service, Josh took my car in on Friday afternoon even though they were fully booked. I got my car back the same day, repaired and without breaking the bank. Thank you for getting me back on the road. I highly recommend.

Pina Osborn Sep 9, 2024

Honest, professional, quality work

Jesse Dramer Dec 12, 2022

Excellent customer service and fair pricing

Harjot C Sep 9, 2024

Top notch customer service, proper inspections done quality parts used and a fair invoice. Even order you an uber home if your within 5kms! +++ for this shop, and I've been to heaps. Will return as a local to the town now.

lucas malo Sep 9, 2024