Testimonials
Excellent service and very knowledgeable what they are working on and friendly service
Dennis Kitto Oct 10, 2025
They were sooo very helpful and honest, with what they told me. This company was recommend to me. I’m so glad that I went to them. I will definitely recommend them. 👍
Roz Mercer Oct 10, 2025
So great to find a quality mechanic to work on my vehicle. Would highly recommend and will be back when I need service to our vehicles.
Christian Injates Oct 10, 2025
My experience with Downes was seamless. I was provided with a quote and the follow through was what I expected. Kind friendly service - I will be back! Thank you Josh!
Natalie Demidoff Oct 10, 2025
Got me in a short period of time the car they worked on is a collector and they did a fabulous job. I’ve had quite a few things done at their shop and totally 100% pleased.
Bob Jensen Apr 4, 2025
Great quality mechanic shop, honest in their work, super helpful whenever we need something done!
Erwin Van Ramshorst Sep 9, 2025
Had fuel pump replaced, got in right away and got all fixed within a day and final bill was less than expected. Professional and respectful, definitely recommend!
Anton Sep 9, 2025
Had intermittent check engine light, Downes was able to get me in quickly and found a P0171 code, and found the PVC valve assembly defective, replaced unit and car is running top notch. Service was friendly and above board, very satisfied, would go back for ANY repairs
Ernest Vandenbiggelaar Sep 9, 2025
Honest and professional.
Jesse Daignault Sep 9, 2025
Took my truck to get a check and they found the problem real quick like. I looked for the problem a few times but never found it. Real friendly staff as well, I will return or else scrap my truck for a new one.
Wayne Pedersen Sep 9, 2025
I was nervous bringing my car into a shop but Downes automotive went above and behond. Not only did they fix the problem but did it in record time. Josh was amazing and very helpful. Will recommend 1000x over. Thank you so much!
A M Sep 9, 2025
Great Service
Govinda Chhetri Sep 9, 2025
I took my car into Downes Automotive and worked with Josh and James. They spent time trying to diagnose the issue but, unfortunately, it wasn’t something they could fix. What really impressed me was their honesty—they were upfront about it and didn’t charge me for the time they spent. That kind of integrity is rare in auto repair, and I really appreciated it. Even though the problem wasn’t resolved here, I’d recommend Downes Automotive for their professionalism and customer-first approach.
ALIYA ESSA Aug 8, 2025
Honest, professional, quality work
Jesse Dramer Dec 12, 2022
Service was good. People were friendly and helpful. Car runs fine.
Wendy Wright Aug 8, 2025
Thanks to the boys at down’s auto for getting me back on the road had a wheelbearing go on my tuson they also found a leaking break line could have had an accident and not made it back home safely l recommend them for anyone else needing repairs
Stewart Aug 8, 2025
Downes automotive is the best shop in ridge for price and how helpful they are. They treat you like a friend not just a customer
Tyler Edmunson Aug 8, 2025
To be honest I almost don't want to review them , keep them for me 😊 great group of guys , I never have to wait long , kind and friendly place .
troy chant Aug 8, 2025
The shop was very accommodating in getting us an appointment only a couple of days away. They looked at the car and gave us a full summary of what was needed and what could wait. They were very help to explain, in detail, repeatedly until I fully understood:) We will definitely be going back there! Thankyou Downes Automotive.
Grumpy cat twins Vlogs Aug 8, 2025
I had an excellent experience at this shop. Josh at the desk and the team was professional, honest, and very knowledgeable. They took the time to explain everything clearly, and the quality of work was outstanding. What impressed me most was their fair and reasonable pricing — I truly felt I got great value for the service. It’s not easy to find a shop you can trust, but this one has definitely earned my loyalty. Highly recommend to anyone looking for reliable mechanics and great service!
Nor B Aug 8, 2025
I brought my vehicle in a couple weeks ago when the shop was quite busy, but Josh went above and beyond to fit me into the schedule. They fixed the issue and had me back on the road fast and at a reasonable price.
Ryan Huppee Aug 8, 2025
Outstanding Service. Thank you.
Josefine Nolte Aug 8, 2025
This was our first time working with Josh and his team. Staff was friendly, explained proposed service and things that may also be affected. Finished work was less than overall estimate. Vehicle road tested and returned in working order.
David Rawlings Aug 8, 2025
Awesome place definitely worth the money
Jay Louie Aug 8, 2025
I have needed emergency check my front just before trip to US because I heard some sounds. I called and they fixed next day! That was a wheel bearing. They saved my trip and my money if something would happen on the road. I would give them 6 stars if possible. Highly recommended!!!
Andrzej Bajek Aug 8, 2025
The most friendly auto shop I've been to, they always find a way to fit me in and are courteous and thorough. Highly recommend!!
ALYSSA MYERS Aug 8, 2025
Fast, friendly service, had my vehicle professionally repaired and in and out in a day.
Brad Stephenson Jul 7, 2025
Always kind and helpful. Definitely my preferred shop!
Kirsten Boulier Jul 7, 2025
I had a great experience with Downes Automotive. Highly recommend.
Margot Rose Jul 7, 2025
Amazing customer service even in short notice and my jeep having so many issues.Staff are super helpful and friendly. Would recommend 100 percent
M Garland Jul 7, 2025
After hous of searching Downes Auto figured out why my 2007 jeep kept stalling and got it fixed. It was a relief to me to be able to keep my much loved vehical!
Charlene Snider Jul 7, 2025
Josh is such a friendly, polite and welcoming individual. I have had 2 situations that needed immediate attention and without any hesitation Josh has been able to promptly take care of my car needs. I highly recommend Downes Automotive to anyone who wants exceptional, quick and affordable service.
Jenny Skjerpen Jul 7, 2024
Josh and the guys can handle pretty much anything you throw at them.
James Pew Jul 7, 2025
After having my engine blow up on the bridge I used Downes to complete the repairs. I am back on the road again and plan on using them for all of my regular car servicing in the future. Thanks Downes Automotive!
Bill Vanderveen Jul 7, 2024
Can’t say enough about the consistent great customer service and the quality of work this repair shop does. They are willing to stand behind their work and are great to deal with. My go to mechanic shop that I’ll be using for years to come and sending my kids there as well ! Thanks for the great work !
Sean Hodacsek Jul 7, 2025
Quick diagnosis of my issues, fast service done well, pricier side, definitely worth it.
Morgan Kuelz Jul 7, 2025
Very professional, Efficient service. Highly recommended.
murthy korada Jul 7, 2025